This Midwest Airport Is No. 1 in Customer Satisfaction
Airport customer satisfaction: Where do JFK, Newark and LaGuardia rank nationwide?
In this year’s survey, John F. Kennedy International Airport took fourth place out of 20 in the mega airport category for customer satisfaction, scoring 628 out of a possible 1,000, significantly lower than the 671 scored by winner Minneapolis-Saint Paul International Airport (MSP), which officially has the most satisfied customers in the country.
Denver airport's customer satisfaction slips amid growing pains
Customer satisfaction at Denver International Airport is dropping as record-breaking passenger traffic and relentless construction in and outside the terminal continue. The latest: J.D. Power's annual survey,
This Midwest Airport Is No. 1 in Customer Satisfaction, According to a New Ranking
The port first noted the outages via social media on Saturday morning, with the airport then posting that it had “experienced certain system outages indicating a possible cyberattack.” As of Sunday morning Pacific time,
RDU airport ranking slips in annual North American customer-satisfaction survey
Improvements at other airports may explain some of the decline in RDU’s relative ranking, says Michael Taylor, who analyzed the survey data for the consumer analytics firm. Overall, Taylor said, RDU remains above average and people generally like the airport facilities and find it easy to navigate.
Logan Airport in Boston ranks below average in "mega airport" customer satisfaction study
BOSTON - Logan Airport in Boston ranks below average in an annual customer satisfaction survey of "mega airports" released Wednesday, though it's not as close to the bottom of the list as last year. The J.
Pearson ranked among lowest for customer satisfaction in new study, airport questions methodology
Pearson International Airport has been ranked one of the lowest for customer satisfaction in a new study, though the airport is questioning its methodology. The J.D. Power 2024 North America Airport Satisfaction Study was released Wednesday and Pearson comes near the bottom of the list for the “mega” airport category — those which have 33
Lambert Airport ranks among lowest ‘large airports’ in customer satisfaction
New research finds that customer satisfaction at St. Louis Lambert International Airport ranks lower than most airports of similar size in North America, nearly the worst among its size classification.
Toronto Pearson ranked second-last in airport customer satisfaction survey
The survey of North American airports also ranked three other large Canadian airports poorly, but the Pearson criticized the study’s methodology.
SEA Airport again ranks among worst 'mega' airports for customer satisfaction by J.D. Power
SEA also was near the bottom of the rankings in 2023, which the airport wasn't surprised by given the many ongoing construction projects.
SAN airport ranks among lowest rated for customer satisfaction by J.D. Power
San Diego International Airport has placed near the bottom of the list of large airports in North America based on a customer satisfaction study by J.D. Power.
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