While dispatchers are not physically on the frontlines of emergencies, they are behind the scenes playing a crucial role in coordinating emergency responses. “It's the unsung hero. They're ...

CHARLESTON, W.Va. (WCHS) — A Metro 911 dispatcher is being credited for guiding a Kanawha County family through a harrowing injury earlier this month. Eight-year-old Carter Casey was involved in ...

Of those, 66,369 were for emergency situations and 206,968 were for non-emergency situations. Deschutes 9-1-1 dispatchers assisted in the birth of three babies last year.

When emergencies strike, most people think of sirens and flashing lights. But the first to respond is often someone you never ...

WCSH-TV Portland, ME. Celebrating emergency dispatchers: Hidden heroes working behind the scenes. Posted: April 16, 2025 | Last updated: April 17, 2025 ...

ANTIOCH — Not all heroes wear capes – some wear a headset, sit behind a desk facing at least five computer screens, and answer a barrage of emergency calls when someone dials 911. Related Articles ...

INDIANAPOLIS (WISH) — In October, a Hancock County 911 dispatcher played a vital role in helping a veteran and her husband deliver their baby, over the phone.. News 8 obtained the audio that ...

Photo by Dwayne Black The Lyon County Sheriff’s Office gathered Tuesday to give Joe Jensen a send-off, as he retired after ...

On Friday, the El Paso County Sheriff's Office acknowledged Leavell's courage by giving him the 911 Hero Award.

Donna Lane, a 911 dispatcher at the Southold Police Department is being credited with saving a family of five whose Mattituck home was on fire. "I'm not a hero, I’m a human” explained Lane.

HANCOCK COUNTY — When Hancock County 911 dispatcher Jon Bullman isn’t at the Hancock County 911 Center answering phones and dispatching police and fire to calls, he’s putting his art skills ...