Sussex Police has topped league tables for 999 call response times for the past four months, answering 98% of calls within 10 ...

Emergency service workers are expecting your call. Many anticipate increased demand for help with the flu and various incidents over the festive period, but workers are also bracing themselves for ...

Being a 999 and 101 Contact Resolution Officer can be challenging and no two days are the same. Whether it’s taking a report of a missing person, a burglary, an incident, or supporting someone in ...

Devon and Cornwall Police is urging the public to only call 999 in a genuine emergency during the Christmas period. The force ...

Call handlers are still failing to pick up the phone within the force’s target, according to the Met’s mid-year review report. Last year the force was praised for making a “sustained and significant ...

The Metropolitan Police is falling short on its aim of answering 90% of emergency calls within 10 seconds, a government ...

This is the astonishing moment a man dials 999 to report that his Uber-Eats driver arrived without his food. The video has been released by the Metropolitan Police after it was revealed that around ...

Sussex Police has ranked as the top performing force in the country for answering 999 calls, topping the national table for four consecutive months ...