Systems theory was not originally a business theory. Indeed, systems theory was proposed in the 1940s by biologist Ludwig von Bertalanffy, say Francis Heylighen and Cliff Joslyn in their article, ...

By Chris Leone, executive vice president, Applications Development, Oracle Enterprise software is facing its biggest architectural shift since the emergence of SaaS. For decades, business applications ...

Deciding on an online application system -- commonly referred to as an applicant tracking system, or ATS -- is best accomplished by identifying useful features and usability for employers as well as ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Job growth has slowed, and the ranks of the long-term unemployed are growing. It makes the indignities of the modern hiring process even more frustrating for those in the market. Job-seekers are ...

For advisory firms both large and small, responding to prospective client inquiries can require a significant time commitment. A multiperson office may have a full-time dedicated staff member ...

Software that manages the availability of network-centered applications within an organization, such as email, intranets and client/server. It monitors all the components of an application to see if ...

This chapter excerpt on Production Acceptance (download PDF) is taken from the book IT Systems Management. This book encompasses all elements of IT management for solutions providers, including best ...