Berlin-based Synthflow is targeting customer call centers with its conversational AI voice agents, and says it already has over 1,000 clients.

The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI ...

A phone call can convey warmth and compassion in ways that a text simply cannot. Nostalgia and the Lost Art of Conversation ...

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching ...