Dealership service departments saw a 14-point jump in its customer satisfaction score in the latest CDK Service Shopper study. The 2,500 customers surveyed by CDK for its annual look at the service ...

CDK Global brought Group 1 Automotive and an additional small set of dealership customers back online June 27 in the wake of two cyberattacks that impaired service for thousands of retailers across ...

Now the service department advisor or repair technician literally can use new technology and say to your dealership customers, “Here, let me show you!” On Monday, CDK Global introduced CDK ServiceView ...

CDK Global is ubiquitous in the auto dealership world – its software is used at 15,000 dealers. Its products handle everything from records to scheduling. Now, thousands of dealerships across the ...

New York (CNN) — A CDK Global system outage has affected nearly every aspect of the Mazda dealership in Seekonk, Massachusetts, where Ryan Callahan is general sales manager. He says it won’t be a ...

CDK Global continues to struggle with the aftermath of a major cyberattack, with some of the software services the company provides to thousands of car dealerships around the U.S. still not fully ...

The ransomware attack on CDK Global is not only hampering car dealerships nationwide — it's also complicating life for car buyers. Some 15,000 dealers rely on CDK's dealer management software to run ...

This hasn’t been the best of years for CDK Global, but it got some good news Monday. Sonic Automotive, one of the nation’s largest dealership groups with more than 100 locations in 24 states, has ...

Leading automotive retail software provider recognized with top honors for customer service training and enterprise transformation CDK, the leading automotive retail software provider, today announced ...

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CDK, the leading automotive retail software provider, today announced the launch of its Customer Data Platform (CDP)that unifies fragmented customer information and delivers real-time, actionable ...