Gaynell Acklin, 72, was headed to her sister's house when traffic suddenly stopped around the 4700 block of Montview Drive.

Following devastating floods that damaged over 100 homes in La Plata and Archuleta counties, nonprofits are mobilizing to ...

Australia has foreshadowed changes to the nation’s telecommunications industry after a major company’s failure to connect hundreds of emergency calls was linked to four deaths ...

Dallas police cite dispatch lag and officers tied up on other calls as they strive to meet an 8‑minute emergency response ...

Response times for emergency medical services (EMS) in rural areas can take almost 20 minutes longer compared to the national ...

911 operators often find themselves inundated with non-emergency calls. Montgomery County Police Department (MCPD) officials say that’s where AI could come into play.

The Hamilton County 9-1-1 Emergency Communications District will soon be handling 9-1-1 calls and emergency communications ...