Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Dublin, Oct. 23, 2025 (GLOBE NEWSWIRE) -- The "Hospitality Robots - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Hospitality Robots was ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not. “It’s a ...

This week in hospitality, hotels evaluate the advantages of the private club model, and don't miss our new deep dive on the tech-driven evolution of the outdated hotel front desk. Throughout the week ...

I changed my mind a million times about what I wanted to be when I was growing up. At various points, I wanted to be an ice skater, an event planner and an historian. I didn't even think about ...