Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

Customer Service Tips for a Front Desk. Small businesses ... It's inevitable that sooner or later your receptionist will have to deal with someone in your office and someone else on the phone.

Forget the executive office or rooftop garden ... The type of business you’re in does matter in the choice of a reception desk. If clients entrust you with extremely personal or secure ...

Whether it's a school, office, clinic, or other professional setting, the reception space should feel clean, welcoming, and ...

In a front-office setting, kindness and compassion do matter ... At a hospital I used to go to for labs, there was a grouchy woman who worked at the reception desk. In my mind I nicknamed her “the ...