One of the first ways Instacart deployed generative AI was its Ask Instacart feature, an AI search tool underpinned by OpenAI’s ChatGPT. Embedded directly in the Instacart app’s search bar, Ask ...

Seniors are getting a little help with their online supermarket sweeps. Grocery delivery service Instacart announced Wednesday its new Senior Support Service hotline aimed at helping customers over ...

Sarina Trangle started as a corporate news reporter in October 2024. She previously spent four years on the business desk at Newsday, covering the health industry, commercial real estate and cannabis.

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. The pandemic helped, of course, but that alone can’t account for the ...

Although they’re very similar, they have some slight differences in pricing structure, availability, and customer service. This article compares Shipt and Instacart based on pricing, stores they shop ...

You can cancel your Instacart order for free as long as you cancel it before your Instacart shopper starts shopping. You can get a refund on your Instacart order up to seven days after the delivery ...