In a move to extend the reach of its Windows Live Messenger chat service, Microsoft today released some tools to add chat to Websites. Any Website can add a chat feature and tap into the 320 million ...

"1-800-FLOWERS.COM will offer customers the ease and convenience of ordering floral gifts through Messenger. 1-800-FLOWERS.COM will blend its bot and live customer service support on Messenger to ...

Facebook is greatly expanding its video chat offerings to keep up with rising demand Facebook is greatly expanding its video chat offerings to keep up with rising demand is the editor of the ...

The real standout feature is how your Messenger Room can live on your Facebook profile, enabling friends or family members to spontaneously drop in and hang out with you over the video chat. When he's ...

Windows Live Messenger, formerly called Windows Messenger and MSN Messenger, has a feature that can save all of your conversations to a folder on your computer. A contact's previous messages may ...

Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is ...

Facebook is updating video chat in Messenger today with some new features, including live filters, animated reactions, and the ability to directly save screenshots. The reactions take the five ...

Facebook is planning to provide developers with toolkits for customer service chatbots and live chat APIs, according to a few sources that spoke with TechCrunch. The company will debut the new ...

The Windows Live Messenger application is the default instant messaging application that comes preinstalled on every Windows-based computer. The application comes with a number of tools that allow you ...

SAN FRANCISCO — Facebook Messenger says it's rolling out group video chat by popular demand. Rather than being limited to person-to-person video calls, up to 50 people can listen, join in via voice ...

How much more can Facebook do for marketers? Insidiously and persistently, Facebook is chipping away at other messaging platforms and moving their users to Facebook Messenger. If they keep it up, by ...

Late Friday afternoon, Yahoo announced that it is cutting back on features for Yahoo Messenger, the instant messaging product it has offered users since March 1998. On December 14, 2012, Yahoo will be ...