If the tip screen you see starts with higher options ... retrieved your car if they would accept Venmo or another type of mobile payment in place of a cash tip? The move: Sure.

The vast majority of customers want digital and mobile tipping options and are ... or feeling bad for leaving the lowest tip option on the screen, you risk losing them forever.

“The constant asks are rubbing people the wrong way,” he said. Mr. Rossman recalled encountering a tip screen this year at a self-checkout station at Newark Liberty International Airpor ...

In 2011, Creative Mobile Technologies (CMT), one of the two companies that supplies touch-screen payment devices for taxi ride transactions, changed the default tip menu from showing 15% ...

food trucks and in mobile apps. Further, 25% tend to tip less or not at all when presented with a pre-entered tip screen. But 14% tend to tip more. Only 35% of Gen Zers who go to sit-down ...

Whether you add a standard 20% across the board or hate a tipping screen “on principle,” you might’ve noticed those opportunities popping up more frequently these days. Nearly nine in 10 ...

When that’s combined with the cold detachment of a tipping screen or an employee lingering a few feet away, it’s usual for people to feel pressure — or even guilt — for the tip they may or ...

Who’s even getting that tip? I am exactly the same. Every single time I’m presented with this iPad screen thingy, the tips come up. I press max, 30 percent. My husband, an economist ...