In order to increase the motivation of their employees, organizations end up overpromising — higher salaries, better perks, stock options and so on. These extrinsic rewards can provide traction ...

But, in reality, the strongest business leaders don't motivate their employees. That's right, as a business leader, your job is not to motivate. That may sound blasphemous to you. After all ...

In the course of his startup journey, Zicherman explains, he’s learned to bucket employees into three broad motivation baskets. Calling someone a climber doesn’t have the best associations ...

The answer was exactly what I hear from their U.S. counterparts: motivating employees to offer exceptional customer service. The challenge is universal across countries and industries. Fortunately ...