Staples and Office Depot, the top two office supply retailers, agree that employing a mobile staff of trouble-shooting computer experts is a good way to enhance sales, margins and customers service, ...

For the vast majority of computer users, we defer to the experts if we get an issue. Some of us may be able to open the case, hammer out a few keystrokes, and perform fancy tech voodoo, but the rest ...

Office Depot and OfficeMax have both been caught using diagnosis software that claims brand-new PCs are infected with malware, then offering to charge consumers $150 to $200 to remove it. Analysis of ...

The bargain season for back-to-school shopping begins next week, but read the fine print. Office Depot will sell a Hewlett-Packard desktop PC complete with a CRT monitor and printer for $99. The ...