Met 999 call pickup time falling short of target

The Metropolitan Police is falling short on its aim of answering 90% of emergency calls within 10 seconds, a government ...

Met Police falling short of emergency call targets - as control room staff prepare to strike on NYE

In September 2022, inspectors discovered the force answered 63.9 per cent of 999 calls within 10 seconds – but this rose to ...

Police hail 'phenomenal' 999 call handling record

Sussex Police has topped league tables for 999 call response times for the past four months, answering 98% of calls within 10 ...

AI to answer your 101 calls, leaving 999 calls to humans

It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon Dodds, told City AM. “Prioritising 999 over everything else is a real ...
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Sussex Police ranks top in country for answering 999 calls

Sussex Police has ranked as the top performing force in the country for answering 999 calls, topping the national table for four consecutive months ...