These five "secrets" are a mix of things tech support folks would like to tell you but can't, and a few they'd probably ...

So, to ensure everyone receives the best technical support and customer service, we've devised a guide showing all the ...

A tech CEO likes to take a hands-on approach ... "This can mean answering customer support tickets, taking up customer calls, or being on a sales call, because if you don't do this you can really ...

It’s often a role that is customer-facing, whether those customers are internal or external, and requires a focus on problem-solving, providing technical support, and maintaining IT systems.

ChatGPT listens to what I am requesting, answers the questions, and even remembers the context within which I am asking them.