The invention of the transistor ushered in a lot of technologies that we now take for granted, and one of the less-thought-about areas that it improved living conditions worldwide was by making the ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

Recently, in a win to many businesses and defendants, the U.S. Supreme Court ruled in Facebook v. Duguid, that to qualify as an automatic telephone dialing system (ATDS) or auto dialer under the ...

Boost B2B engagement with contact center and auto dialer solutions Boost B2B engagement with contact center and auto dialer solutions that streamline outreach, improve customer experience, and scale ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

Rising Point Solutions helps consumers overcome their credit problems, but when it came to customer service, the company had a long list of problems of its own. The company, based in Grapevine, TX, ...

An Outbound Dialer Will Help You Win the Numbers Game Your email has been sent Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing ...