United Parcel Service Inc. today unveiled a Web-based service designed to make it easier to return shipped merchandise this post-holiday season: the UPS Electronic Return Label. Atlanta-based UPS ...

UPS said Wednesday that e-mail will help make the return of merchandise easier. The Atlanta-based parcel shipper said businesses can use its online software to e-mail customers a hyperlink that when ...

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

Amazon has extended the use of UPS as a customer option for seller-fulfilled returns, according to a company announcement last week. Originally running from Sept. 5 to Oct. 2, the choice is now ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns' acquisition by UPS will make hassle-free ...

Amazon is testing a program that will require sellers who fulfill their own returns to offer UPS as a return shipping option for customers, in addition to the less expensive U.S. Postal Service they ...