To say people who worked at the Madison County 911 Call Center had their hands full during the April 27, 2011, tornado ...

This week is National Public Safety Telecommunicators Week, which is a time to honor the essential role of 911 dispatchers.

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

Tulsa’s 911 call center and Family & Children’s Services are teaming up to effectively respond to callers experiencing a ...

COLUMBUS, Ohio — The City of Columbus installed new 911 technology designed to enhance protection and safety for those in an ...

Construction is expected to start in June on Ulster County’s new 911 call and government operations center on Paradies Lane ...

The city’s unarmed emergency responders faced challenges from within city government in their first year of operation, and their founding leader is leaving.

The Rehoboth Beach 911 Center can now utilize multi-media to 911 and text translation tools. Callers to the Center can now ...

First responders are the true influencers in our society. They save lives. They get help. They make sure we are going to make it. They pick us up at our most vulnerable moments. In a month where ...

The dispatcher, as well as the 911 call center, then sees the exact same footage as the caller. This real-time visual connection provides critical context, making it easier to assess emergencies.

ALBANY, N.Y. (WRGB) - The new 911 call center in Albany is honoring "National Public Safety Telecommunicator Week" amid a push to hire more dispatchers. The Police Department says the center is ...