Retail TouchPoints

Oracle Adds Commerce Cloud To CX Platform

Today, Oracle launched its Commerce Cloud service, accessed and used through the Oracle Public Cloud. Oracle Commerce Cloud is designed to offer online merchants “simplicity, quick time-to-market and ...
Demand Gen Report

Oracle Unveils New Agentic and Gen AI Capabilities for Sales Teams

Oracle has unveiled new AI agents and generative AI capabilities to empower sales teams to accelerate sales processes and more meaningfully engage with customers. The new capabilities are part of ...

Oracle Introduces Fusion Agentic Applications for Customer Experience

Oracle today announced Fusion Agentic Applications for customer experience (CX). The new agentic applications are powered by coordinated teams of specialized AI agents that are outcome-driven, ...
Destination CRM

AI Agents and the Cyborg Within: Redefining Customer Experience at Oracle

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...

Oracle Launches Fusion Agentic Applications To Make Decisions Within Sales, Service & Marketing

Oracle has announced Fusion Agentic Applications for customer experience (CX). The new agentic applications are powered by teams of specialised AI agents that are outcome-driven, proactive, ...
Destination CRM

Oracle Pairs RightNow CX Cloud with Fusion CRM

Oracle Unveils Oracle RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud Customer Experience Capabilities Coupled with Sales Force Automation Help Companies Achieve Sustainable ...