Machines can now allegedly identify anger, fear, disgust and sadness. ‘Emotion detection’ has grown from a research project to a $20bn industry ...

The unsurprising consequence is that emotion-detecting systems tend to be unreliable, and biased by the assumptions of their ...

During a video call, the Positivity Coach will feed emoji-like “smiley” faces, with a range of 16 different expressions, onto the agent’s screen to signify how the conversation is going in real time.

It was a hybrid emoji that bore the gentle parenthesis mouth and large oval eyes of the slightly smiling face combined with the eyebrows from the worried ... gradations of emotion, the Emoji ...