Focus Group, one of the UK’s leading independent providers of essential business technology, today launches its Focus on Hospitality division to support the hotel and hospitality industry through IT ...

In his new role, Yi will oversee the firm’s investment platform, grow the company’s corporate-owned and third-party asset management portfolio and lead Palette’s strategic growth initiatives aimed at ...

The Ritz-Carlton, Bali is pleased to welcome Go Kondo as the resort’s new General Manager. With over 25 years of extensive experience in luxury hospitality spanning across Asia Pacific, Middle East ...

Mandarin Oriental Hotel Group has announced the appointment of Anthony Tyler as General Manager of Mandarin Oriental, Bangkok. Mr. Tyler is no stranger to the hotel, having worked at the iconic ...

In our travels for business and pleasure, we have had the opportunity to experience what now amounts to hundreds of luxury properties. Many of our visits are short, one or two nights, with most time ...

Prior to joining LionGrove, Valentin held several key positions, including Corporate Director of Culture Transformation at The Ritz-Carlton Leadership Center. In this role, she spearheaded the ...

Dusit International, one of Thailand’s leading hotel and property development companies, has signed a property management agreement with King Square Development Co., Ltd, a Bangkok-based real estate ...

Dealing with guest complaints is one of the biggest challenges for any hotel staff member. Even staff that cannot make changes or fix the problem are often confronted with an upset or angry guest.

Events are experiencing a dynamic resurgence, yet they must strive to enhance their offerings substantially. Today’s attendees arrive with elevated expectations; they seek experiences that are not ...

For some professionals working in hotel management, it’s the diversity of roles and the fantastic people on their teams that make their job really satisfying. For others, it’s the challenge of ...

Amora Hotels & Resorts is pleased to announce the appointment of two seasoned hospitality professionals to lead its key properties in Brisbane and Melbourne. Rob Unson joins as General Manager of ...

Visual menus play a crucial role in enticing customers and influencing their dining choices. Studies have shown that incorporating high-quality images of menu items can increase sales by up to 30%.