JACKSON, Miss. (AP) — 911 systems across Mississippi and Louisiana are back online after going down Thursday afternoon, an AT&T spokesperson said. The Mississippi Emergency Management Agency said AT&T ...

Mississippi and Louisiana were down Thursday afternoon, affecting emergency services. The Mississippi Emergency Management Agency said AT&T reported damage to some of its ...

Cobb County’s first caller video rescue showcases Next Generation 911 tools, while Gwinnett, DeKalb and Atlanta invest in ...

Union River Telephone Co. sent calls from some Hancock and Washington county residents to an administrative line at the ...

Lately, pranksters online have been using AI to put a fake image of a stranger in a home photo. They then send that image to ...

Damage to fiber optic lines operated by AT&T was to blame for the statewide outages, which lasted more than two hours on Thursday, officials said.

The Bonneville County & Idaho Falls Emergency Communications Center (ECC) has announced a new AI named “Annie” to assist with answering and directing emergency calls. According to a news release from ...

The Bonneville County & Idaho Falls Emergency Communications Center (ECC) has launched the use of Aurelian, an AI-powered voice assistant that answers and triages non-emergency calls. This system is ...

An official emphasized that the prank wastes emergency resources and can easily lead to dangerous misunderstandings.

Metro Atlanta's biggest 911 centers are spending millions to modernize their networks, enabling faster answer and response times after complaints in some jurisdictions.