Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Google Gemini AI chatbot told a student to 'please die' when he asked for help with his homework. Here's what Google has to ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

By Emma Lewis, bOnline Staying competitive is essential even for the smallest businesses. That means using the most effective ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Amazon has confirmed a data breach which has leaked data of 2.8 million employees. the breach is associated with ...

Despite its low market share, Pegasystems is now a leading player in the CRM & DPA industries due to its new AI innovation.

Explore this Redtail CRM review to discover key features, pricing, and benefits to determine if it's the best CRM solution ...

Thryv, a small business software provider, has launched Thryv AI Review Response as part of its platform that helps businesses respond to feedback on Google Business Profile listings, YP.com, ...