Starbucks made some major changes to its long-standing loyalty program last month.

Early data shows the coffee chain's new 60-star redemption option has become its most popular, with more than a quarter of ...

Retail loyalty programs have evolved into powerful tools for building emotional connections, boosting retention, and increasing customer lifetime value. From Ulta Beauty’s gamified points system to ...

Value is key to the loyalty revamp, and the approach could drive in-restaurant traffic and help the company win over less ...

Shawn Conahan outlines how banks and fintechs can operationalise rewards as financial infrastructure, embedding real-time ...

Retail loyalty programs promise savings, perks, and exclusive deals, but they’re also powerful tools for collecting customer data and influencing spending habits. While they can genuinely reward ...

The Global Banking & Finance Review Awards programme has officially opened nominations for Best Client Loyalty Program 2026, ...

For years, speed helped build customer loyalty. Brands could keep up with consumer expectations while rewarding customers ...

Cascadia Liquor introduces The Den Rewards loyalty program across 12 locations, offering points, perks, and personalized ...

In fact, Virgin’s own data shows momentum: an 18% year-over-year increase in points redemption, driven in part by making all ...

Nine out of ten consumers are enroled in at least one loyalty programme, yet the average person juggles roughly eight ...