Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

Over the past 25 years, the digital landscape evolved dramatically, altering how companies approach customer retention and ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Understanding the customer journey is essential for businesses looking to boost engagement and build loyalty. However, achieving a cohesive view is increasingly challenging, with customer interactions ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

Salesforce (CRM), valued at $326.1 billion, is among the largest software companies globally. It provides a range of customer ...

Explore this Redtail CRM review to discover key features, pricing, and benefits to determine if it's the best CRM solution ...

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...

Bill Ackman of Pershing Square Capital Management and Andreas Halvorsen of Viking Global Investors are two billionaires worth ...

The price premium of GenAI-enabled offerings across customer relationship management (CRM), email and authoring, and analytic ...