Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

Hertz customers are complaining they were charged hundreds of dollars for minor scrapes and dents that were detected by the ...

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

The company's new system, developed in partnership with Israeli firm UVeye, is already operational at major hubs such as ...

Hertz uses AI tech from UVeye to scan rentals for damage, sparking debate over fairness and customer experience.

Rental car giant Hertz is rapidly deploying advanced computer vision and artificial intelligence scanners at its airport ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees and higher charges for even minor scuffs on your rental car.

Hertz is employing the scanner technology via a partnership with Israel-based UVeye, aiming to have the scanners at 100 of its roughly 1600 U.S. airport locations by year's end.

Hertz is earning itself a reputation as the nasty guy of the rental world and risks losing some longstanding customers all due to its decision to invest in AI technology. The company’s new digital ...

The Atlanta Airport was the first Hertz location to implement these AI scanners, which are supplied by an Israel-based tech company called UVeye. Hertz has faced some tough times recently, ...

Hertz's revenue is stable, but net income is volatile due to failed EV bets, high debt, and fleet depreciation write-downs.

Hertz plans to roll out over 100 UVeye systems across its major airport locations in the US by the end of this year. The first scanner has already been installed at Hartsfield-Jackson Atlanta ...