Currently, what Hertz is doing is taking common sense and real customer service (arguably a low bar to meet), and throwing it all out the window. Comments Tags: Automobiles , hertz , AI , car rental ...

Hertz has not clarified whether costs are higher at AI-equipped locations compared to those using manual inspections, nor does it publish a list of typical repair charges.

TheDrive just reported on one renter’s experience with this new AI system, and it’s already causing concern. Patrick rented a ...

While the prices are much higher than what one may expect to pay for a professional wheel repair job, Hertz also systematically deters customers from fighting the damage claims. If Patrick was to ...