With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.

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If your Kindle is from 2012 or earlier, access to the Kindle Store and software updates has ended. These Kindle users will still have access to the books already on their devices. Kindle ereaders and ...

Struggling to transfer ebooks to your Kindle? Here's the step-by-step process for moving EPUB, MOBI, and PDF files to both new and old Kindle devices via both USB and Amazon's cloud.

Amazon is retiring support for these Kindle models, and many users are finding unexpected ways to keep them alive.

It may be possible to jailbreak an older, end-of-support Kindle and continue adding books to it. But doing so carries risks.

Amazon’s slogan may be “From A to Z,” but if you own a pre-2013 Kindle, you’ll be unable to download a single letter more come May 20, 2026. That’s when the company is shutting down support for those ...

Amazon is preparing to end support for Kindle devices released before 2012 — cutting them off from the Kindle Store and making them virtually unable to load any new content. The company set a cutoff ...