Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

In today’s competitive world, every business wants to stand out. One powerful way to do this is by using PVC cards to boost your brand. These strong and professional-looking cards are more than just ...

Customers may not be able to use supermarket loyalty cards to obtain discounts on alcohol under new regulations being submitted by Minister for Health Jennifer Carroll MacNeill. Some supermarkets ...

Nick Ewen is TPG's senior editorial director and helps readers leverage credit cards (he has 23 of them) and loyalty programs to travel more for less. He's been at TPG for over 11 years. Credit card ...

The UK's second biggest grocery store has introduced a new security feature on its loyalty card app to prevent points from being stolen. The free scheme allows customers to earn one Nectar point ...