Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Skyvia, a universal cloud data platform, marks its 10th anniversary this November. Founded in 2014, Skyvia has evolved from a ...

If a software product is successful enough, you'll probably be able to find a company building an open source alternative.

Amazon’s generative AI product Q aims to transform how developers code, businesses solve problems and employees get answers ...

We recently compiled a list of the 10 AI News Making Waves Today. In this article, we are going to take a look at where ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

We recently published a list of 10 AI Headlines You Shouldn’t Miss. In this article, we are going to take a look at where ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

Despite its low market share, Pegasystems is now a leading player in the CRM & DPA industries due to its new AI innovation.