Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

The tech has the potential to make renting a car quicker and easier—or more frustrating. In one instance in Atlanta, it's ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees ...

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

Hertz's revenue is stable, but net income is volatile due to failed EV bets, high debt, and fleet depreciation write-downs.

Hertz recently started implementing an AI–driven vehicle scanner that scans cars before and after rentals to check for damage ...

The rental car company's AI-based scanners are being rolled out across the U.S., but a report suggests they could add extra fees to the inspection process.

Hertz customers are complaining they were charged hundreds of dollars for minor scrapes and dents that were detected by the ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees and higher charges for even minor scuffs on your rental car.

A Hertz customer reached out to our friends at The Drive to share his challenges with the system, which ultimately charged him $440 for a one-inch scuff on the driver's side rear wheel of the ...