Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

The tech has the potential to make renting a car quicker and easier—or more frustrating. In one instance in Atlanta, it's been the latter.

The rental car company's AI-based scanners are being rolled out across the U.S., but a report suggests they could add extra fees to the inspection process.

Hertz recently started implementing an AI–driven vehicle scanner that scans cars before and after rentals to check for damage ...

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

The rental car company's AI-based scanners are being rolled out across the U.S ... Hertz Is Using AI to Scan Your Rental Car for Damage, ... it simply flags the claim for review later by a human.

Hertz customers are complaining they were charged hundreds of dollars for minor scrapes and dents that were detected by the ...

Car rental company Hertz recently started implementing an artificial intelligence–driven vehicle scanner program to scan vehicles before and after rentals to check for damage and issue ...

Hertz's revenue is stable, but net income is volatile due to failed EV bets, high debt, and fleet depreciation write-downs.