WILDWOOD, Fla. — Sumter County is using artificial intelligence to bridge the language barriers in its 911 dispatch center, utilizing Motorola Solutions’ new Assist AI to help translate calls in ...

Waukesha and La Crosse have both implemented an AI-powered system trained to better direct non-emergency calls.

Were the last one standing,” a restaurant owner says about her business in an infamous Little Saigon mini mall topped by ...

Honoring the people on the other side of 9-1-1 calls. They’re at their best when you might be at your worst. Last week was ...

Chilling 911 dispatcher audio from Shreveport mass shooting ...

The complaint gets at the heart of an ongoing frustration in Seattle City Hall: That the city’s primary solution to police ...

From cutting its observation unit at Winchester Medical Center to ending contracts for certain workers there and at five ...

People count on emergency alerts, whether from an outdoor siren or a cellphone, to stay safe when preparing for severe ...

The Las Vegas Metropolitan Police Department is recognizing its 911 professionals and dispatchers this week, highlighting the ...

ROWAN COUNTY, Ky. (LEX 18) — Morehead Rowan County E9-1-1 is launching a new "Adopt a Dispatcher" program to recognize the crucial work of emergency dispatchers. The program gives the community a ...

CONWAY, Ark. (KATV) — Conway Police have revealed new 911 dispatch calls depicting the moment that 32-year-old Jordanne Drinkwater was fatally stabbed while working her shift at Walmart. Conway police ...

In Stanly County, North Carolina, dispatcher Hayley Franklin estimates she took more than 200 thousand calls, helping people in some of their hardest moments. On her last day at work before retirement ...