The EU has handed Meta a €798 million fine for allegedly tying Facebook Marketplace with Facebook, giving it an undue ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Google Gemini AI chatbot told a student to 'please die' when he asked for help with his homework. Here's what Google has to ...

A new customer relationship management (CRM) platform is a big change for any organization ... decide to manage this implementation themselves. However, many businesses large and small choose to have ...

HubSpot is widely recommended for beginners because of its ease. The free plan has many valuable features. It offers basic ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

By Emma Lewis, bOnline Staying competitive is essential even for the smallest businesses. That means using the most effective ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...