If a software product is successful enough, you'll probably be able to find a company building an open source alternative.

The EU has handed Meta a €798 million fine for allegedly tying Facebook Marketplace with Facebook, giving it an undue ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

By Emma Lewis, bOnline Staying competitive is essential even for the smallest businesses. That means using the most effective ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

ZoomInfo Technologies sank more than 10% after delivering Q3 results, its second consecutive quarter of post-earnings losses.

Despite its low market share, Pegasystems is now a leading player in the CRM & DPA industries due to its new AI innovation.

Explore this Redtail CRM review to discover key features, pricing, and benefits to determine if it's the best CRM solution ...