TCN, a cloud-based call center technology provider, announces further advances to Workforce Optimization offerings.

Elon Musk’s Department of Government Efficiency has been Donald Trump’s battering ram during the president’s first 100 days, ...

A proposed reorganization of the State Department would eliminate an office whose official goal is to build “more democratic, secure, stable, and just societies.” By Michael Crowley Michael ...

Parts of St. Paul’s urban core are facing added challenges as Madison Equities, once downtown’s largest property owner, is attempting to offload several financially distressed buildings such ...

By Brooks Barnes Reporting from Los Angeles “Sinners” sold an estimated $46 million in tickets in North America from Thursday afternoon through Sunday, box office ... s hard to call it ...

(AP Photo/Paul Sancya) Ryan Kelley, center, poses for a photo after his talk at the Jackson County Republican headquarters, Thursday, April 10, 2025, in Jackson, Mich. (AP Photo/Paul Sancya) Ryan ...

the Caddo Parish District Attorney's Office and the Juvenile Detention Center. When Sheriff Henry Whitehorn took over in July, he noticed the cameras in the government buildings were rolling ...

WOOLPRODUCERS Australia has repeated its call for funding for a wool trade policy office after a recent tour to explore and highlight industry innovation and developments in Vietnam. The policy office ...

The office building at 2000 Bluffs Drive is pictured in September 2024. A portion of the property that was home to a former call center — and at one point was considered as a location for ...

Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how businesses handle customer service. In 2025, AI call ...

Hawaii County held a blessing and dedication ceremony Monday for the new Emergency Call Center in Hilo. Decades in the making, the new 17,127-square-foot dispatch facility on Mohouli Street will ...

HILO (HawaiiNewsNow) - A blessing and dedication ceremony took place Monday for Hawaii County’s new emergency call center; one that officials say has been decades in the making. The 17,000 ...