To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

A group of 600 deceptive call center employees in Maharashtra’s Thane, allegedly collaborated to pull off a fraud involving over 15,000 Americans, resulting in estimated losses exceeding $50 ...

Minister Chaudhary challenged outdated, rigid templates of skill development, advocating instead for state-led, locally ...

Canadian Microcap stocks are trading at low EV/EBITDA multiples and high free cash yields. Read more about two particular ...

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

The Kennedy Center also said CNN reported Grenell was not involved in Brown’s hiring and didn’t know him at all. Some of the comments Brown made resurfaced on X in a video of him speaking at a ...

Whether Griner was commenting on the call or Clark, she certainly seems to be irked with the referees. 3 Caitlin Clark and Britney Griner during Thursday’s game.

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can get used to the hours, he said in an interview last year: 8 p.m. to 5 a.m.

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can get used to the hours, he said in an interview last year: 8 p.m. to 5 a.m.

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations.

MANILA, Philippines — The National Technical Support Center (NTSC), dubbed as the “technical call center” of the Commission on Elections (Comelec), will begin its operations on May 2, 10 days before ...