To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

Minister Chaudhary challenged outdated, rigid templates of skill development, advocating instead for state-led, locally ...

Canadian Microcap stocks are trading at low EV/EBITDA multiples and high free cash yields. Read more about two particular ...

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching ...

ABC has suspended one of its leading news personalities after a disparaging comment about a senior Trump Administration official on social media.Anchor and Senior National Correspondent Terry Moran ...

Both Reform UK supporter groups in the Wellington area and the town's elected councillor from the same party have declined to comment on what might be interpreted as inflammatory comments made ...

Democratic Iowa state Representative J.D. Scholten joins Nicolle Wallace to discuss his decision to challenge Senator Joni Ernst after she told a town hall that “we all are going to die” in ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

Colson Center President John Stonestreet hailed Jebasingh's work and "faithfulness to educate and demonstrate God's love to India's most vulnerable." "As Christians, we are called to preserve what is ...

About six months after rolling out voice AI in its call centers, Allina Health is already seeing signs that the tool is doing a good job of improving the patient experience. The technology is ...

A march from Boston City Hall to the State House drew about 100 people Tuesday evening, who demanded affordable housing and waving handheld signs that said “Our Homes,” “Our Future,” and ...

Consumers who call the customer service department of your call center are typically individuals who have a problem, concern or complaint and are looking for assistance. Handling these people in ...