An internal investigation found some users used unauthorised programmes to buy tickets for a concert headlined by K-pop girl group NJZ – formerly known as NewJeans – at ComplexCon next month.

ComplexCon has seen a dip in brand sentiments after fans complained about the ticketing mix-up for the day featuring the headline performance by K-pop girl group NJZ, formerly known as NewJeans.

The South Korean girl group NewJeans announced today plans to perform in March under its new name NJZ, amid an ongoing legal ...

On February 7, the group revealed their new name and announced they would debut new music at ComplexCon Hong Kong in March as the first step in their independent careers.

ComplexCon Hong Kong said it was now refunding ticket holders who filed complaints with the Consumer Council, or made formal enquiries with ComplexCon or Cityline on or before Thursday.

"A redebut like no other" - Fans react as NewJeans now rebranded as NJZ headline ComplexCon alongside Metroboomin & Zico (Image: Instagram.com/@newjeans_official) K ...