In the modern world of digital technology, companies are always looking for ways to enhance customer relations. Traditional ...

Alexander Graham Bell called his assistant, Thomas Watson, on March 10, 1876. Communication has evolved ever since.

In fact, much of the experimentation and research to develop the first telephone happened in Boston, leading up to the ...

MWC 2025 unveiled AI-driven networks, autonomous service agents and hyper-personalized connectivity. What does it mean for CX ...

As we get wiser, phone scammers get trickier. Some manipulate QR codes, others threaten, and still others pose as government ...

Stephanie Keller paid for parking and Creswell's Wrecker Service towed her car less than 10 minutes later. The company ...

PolyAI, a global leader in voice AI solutions for customer experience and service, reveals that 65% of Americans prefer a ...

It snaps lovely photos and has impressive video chops as well. Then there’s the sheer value the OnePlus 13 offers. The phone starts at ... one camera that I’d call the "star of the show ...

Kamala Harris’s appearance at the NAACP Image Awards was a clarion call for action in turbulent times. Her message of hope and empowerment reminded everyone that together, they can confront ...

As part of a new trade in deal, anyone who hands over their broken old phone will get money taken off at the checkout - which is exactly what my boyfriend took advantage of as he upgraded to the ...

When it comes to convenience foods, this bottle of "Pat's Overnight" breakfast shake has stirred up a debate about cost, waste, and sustainability. In a Reddit post in the r/Anticonsumption community, ...