Regulators’ assessment of customer support centers has spurred recent lawsuits from UnitedHealthcare, Centene and Humana. But ...

Phone scams are on the rise, and thanks to AI, they're more convincing than ever. That's why Google is stepping in and ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Barclays has issued a warning about scams after the alarm was raised by a person who received a suspicious call allegedly ...

Google’s new Gemini AI-powered Scam Detection spots and flags scam calls in real-time, and is now available for Pixel 6 to Pixel 9 models. The AI works in the background, watching for signs of scams, ...