Dozens of flights to and from Indonesia's resort island of Bali were cancelled on Wednesday, according to authorities and the ...

IDK about you, but I am very, very, very, very, very, very, VERY much not a fan of the airport...or planes...or being in the ...

A Delta airplane lands at the Detroit Metro Airport on Friday morning ... consumers when they are trying to contact airline customer service agents, according to an alert by the Better Business ...

Some scammers even try to fabricate flight cancellation notices and trick consumers when they are trying to contact airline customer service agents ... of phones at an airport dedicated to ...

Some scammers even try to fabricate flight cancellation notices and trick consumers when they are trying to contact airline customer service agents ... of phones at an airport dedicated to ...

Airbnb began rolling out an AI customer service agent in April to handle more customer ... “AI can do an incredible job of customer service, [it] can speak every language 24/7.

TAMPA, Fla. — Tampa International Airport is hosting it’s second job fair of the year, this time looking to hire additional workers to help during the busy holiday season. About 400 jobs will ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents ... Hare International Airport, service center ...

They reduced the number of agents at each gate ... That solo staffer has to board the aircraft, perform customer service like seat changes, and watch out for passengers who are too drunk to ...

Video posted to social media shows a United Airlines gate agent being punched by a passenger at Washington Dulles International Airport ... punching a customer service agent in the face.

A Frederick man punched a United Airlines gate agent at Dulles International Airport Thursday night ... stronger protections for airline customer service representatives.