“Megatrends:” the more “high tech” humans have, the more “high touch” humans want. Recently, on my radio program, I interviewed Jonathan Treiber, CEO of RevTrax, a Manhattan-based ...
Applegate, Lynda M., and Gabriele Piccoli. "Wyndham International: Fostering High-Touch with High-Tech." Harvard Business School Case 803-092, December 2002. (Revised February 2003.) ...