Empathy is a repeatable operating system for resilient growth. McDonald's latest menu changes showcase strategic, empathy-driven investments.

Chipotle's digital investments have seen the firm build a loyalty program 40 million members deep in just five years, with online sales of $1.1 million per store in 2024 outpacing total unit sales at ...

In the competitive world of retailing, Happy Socks must find new ways to surprise and delight the people who buy its products ...