Over the last few years, Starbucks has heavily emphasized making its cafés more efficient for customers on the go, aiming for shorter wait times in-store and encouraging the use of the Starbucks ...

Starbucks wants to make sure customers aren't caught up in counter chaos at busy times. The coffee chain has been struggling with how to serve walk-in customers as well as those who've ordered on ...

Starbucks Corporation ( NASDAQ: SBUX) confirmed on Thursday that it is placing some limits on its mobile orders as part of a broad plan to return to a coffeehouse vibe and speed up service for ...

Mobile and app orders have become something of an Achilles’ heel for Starbucks, with stores simultaneously overwhelmed with orders and customers abandoning purchases before payment because of ...