In states where Amazon, Microsoft, and Meta are building giant data center hubs, utilities want to power them with new ...

Former Microsoft executive Hayete Gallot's new role at Google Cloud is part of an effort to become more nimble in helping ...

Amazon's AI strategy has positively affected almost all aspects of its business, from cloud computing to advertising to ...

Florida-based Moderne has raised $30 million to help enterprises solve technical debt across complex codebases.

Booking flights, hotels, car rentals, and vacation packages through Expedia, one of the best online travel companies, is easy ...

Though you may have never heard of them before now, the Tozo T10 wireless earbuds have earned 4.3 stars across over 373,000 ...

Applying the use of technology can greatly improve efficiency for carriers and MGAs in making better decisions while creating ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no waiting on hold, no navigating frustrating menus, and no robotic, irrelevant ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

This capability allows customer service representatives to adjust their ... Kakani's journey is not solely defined by his technical achievements. His leadership style is deeply rooted in ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College ...