Daniel “Danny” Sisco serves as an example of what a person with truly professional attitude can gain as a participant in a ...

When it comes to managing IT needs, understanding the difference between IT support and IT helpdesk services is crucial. Both ...

Here are three of predictions for technology infrastructure and operations in 2025: Driven by supply shortages, unmet ...

Paris-based startup Siit SAS launched today with $5 million in funding to grow the adoption of its namesake service desk platform.

Air India is ensuring a smooth transition for Vistara passengers post-merger, deploying additional resources like help desk ...

The Times plans to roll out the widely ridiculed and misunderstood predictive tool, but only if it can overcome glitches without a striking tech guild ...

As Election Day approaches and newsrooms prepare for days of nonstop coverage, unionized workers at The New York Times and The Baltimore Sun are using the busy period and additional readers to ...

It’s one of the most under-publicized policies of some of the biggest U.S. retailers: sometimes they give customers full refunds and let them keep unwanted items too. Returnless refunds are a tool ...

“China equities did not sell off in the past two weeks amid Trump risk repricing, which is indicative of its resilience,” according to a trading desk note dated Wednesday. “We believe China ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $37,780 in 2022. The best-paid 25% made $47,010 that year, while the lowest-paid 25% ...

The amnesty help desk at the Indian consulate in Dubai will be operational on Sunday, October 27, the mission said on Friday. In a post on X, the consulate said that the help desk will operate ...