Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s telephone customer service can “suck.” CNN values your feedback 1.

If you've booked a trip and need to make changes or cancel, here's how to get help from Breeze Airways customer service via email, SMS or traditional mail.

NEW DELHI: A doctor who wanted a refund of Rs 113 from a cab service company lost Rs 4.9 lakh in a digital fraud when he rang up what he believed was a customer support number.

Companies may bury their customer service phone number, or may not have one at all. And when information is hard to immediately find, many folks turn to Google.

Topics include voice skills for effective telephone presentation, proper etiquette for different customer service situations, and appropriate actions to maintain effective control of calls. This ...

A recent survey of 2,000 respondents says that a quarter of Americans would rather shave their heads than contact customer service. Instead of trying to resolve an issue, the OnePoll Survey says ...

How to contact Amazon. Amazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments ...

Talking on the phone has changed over the years, but the need to do so with courtesy hasn’t. Nancy Friedman, “The Telephone Doctor,” has spent decades teaching others how to provide stellar customer ...

Over the years, “Telephone Doctor” Nancy Friedman has collected what she calls more than 1,000 golden nuggets — or about 40 hours of material — about ways to improve customer service. She will present ...