Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

It’s well positioned to deploy a radical new ‘agents’ tool, and it’s not shy about how that technology will replace jobs.

A month ago, a video circulated around social media of a Waymo robotaxi stuck in a roundabout loop – an isolated incident ...

Web3's potential to reshape content creation, gaming, and entertainment took center stage as Roundtable anchor, Rob Nelson, discussed the transformative opportunities with Aly Madhavji, Managing ...

Nvidia's new Cosmos model is another sign that devices and machines are getting better at understanding their environments.

LG is partnering with Microsoft, incorporating the tech titan’s Copilot AI assistant in its TVs to “shape the future of ...

Tech executives will spend this year working on agentic AI adoption, deploying FinOps beyond the cloud and building digital literacy.

The OpenAI CEO recently published a blog post reflecting on AI progress, as well as his brief ouster from the company.

Reducing meetings, addressing app fatigue and aligning organizational goals can all be easier with a boost from software that is now incorporating AI.

Sam Altman predicts virtual AI agents are ready to join the workforce and automate tasks with minimal human intervention.

Chromia announces its Q1 2025 priorities, focusing on blockchain-enabled AI tools for decentralized applications.

Michael Schwab, co-president of D&H, said that the PC business will grow in 2025 thanks to the Windows 10 end-of-life and the ...